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Sr Director, Marketing, Commercial & Field

Ultragenyx Pharmaceutical Inc.

Ultragenyx Pharmaceutical Inc.

Marketing & Communications
Brazil · Mexico City, Mexico · São Paulo, SP, Brazil
Posted on Oct 22, 2025
Why Join Us?
Be a hero for our rare disease patients
At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them.
Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work.
If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team.

Position Summary:

Marketing Commercial & Field Senior Director will report to the General Manager and lead a marketing and field team focused on business optimization and patient-centered outcomes in the rare disease landscape. This role involves formulating and executing marketing and commercial strategic and tactical plans, fostering relationships with key stakeholders such as healthcare providers, KOLs, and driving team performance to achieve growth objectives. This leader will also be responsible for fostering strong alignment between Marketing and Commercial strategies to maximize resource efficiency and streamline activities. This leader will also collaborate and work closely with medical area and other key support areas in the company. This leader is responsible for leading key strategic initiatives within function, sub-function and departments, ensuring alignment with departmental and company goals.​

ultrainnovative – Tackle rare and dynamic challenges

Work Model:

Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

  • Develop and oversee the execution of the marketing and commercial plans and strategies to support early and broad access to innovative therapies for rare diseases, ensuring alignment with the company’s objectives.
  • Lead, support and coach a high-performing Marketing and Field Team, setting and exceeding performance expectations while fostering a culture of accountability, compliance, and integrity.
  • Establish and maintain strong relationships with key stakeholders, including healthcare providers, KOLs, distributors (in countries where applicable) to drive patient treatment and adherence .
  • Provide oversight and strategic direction for market data analysis to develop actionable marketing and commercial business plans to optimize growth opportunities, aligning both areas strategies and expected outcomes
  • Provides guidance on defining and monitoring key performance indicators across the patient journey, from diagnosis to treatment, ensuring cross-functional integration focused on seamless execution and measurable outcomes.
  • Oversee the commercial pathway for product sales, managing channels and service providers while ensuring compliance with governance and company policies.
  • Collaborate with cross-functional teams, including GM, medical, and market access, to address systematic barriers to care and implement innovative solutions.
  • Develop, manage and makes critical decisions to the annual commercial business plan, sales budget, forecast exercises and financial objectives, continuously evaluating risks and opportunities to drive business success, bringing short, medium and long-term strategies to address trends, risks and commercial/marketing needs that impact the department and function performance.
  • Lead efforts to educate and expand the healthcare provider community
  • Champion innovation and influence organizational decision-making by recommending new approaches, conceptualizing strategic initiatives, and contributing to the company’s long-term vision.
  • Navigates ambiguous situations across country specific market, assessing complex, less tangible factors related to the sales and identifying core issues, providing strategic direction to the commercial and marketing teams.​
  • Collaborates with executive leadership (XLT-1 or XLT-2) on matters impacting mid to long-term country commercial, sales and marketing goals, ensuring alignment with regional and commercial global priorities.​
  • Uses advanced communication and persuasion strategies to negotiate on behalf of commercial and marketing teams on strategic matters. Provides clear direction to those teams to ensure successful completion of goals.​
  • Manages and deploys a mix of resources to deliver on medium to large scale projects/initiatives across country specific departments that cross function with commercial team.

Requirements:

  1. Bachelor’s degree in business administration, marketing, life sciences, or related field; Master’s or MBA highly preferred.
  2. Minimum of 7-10 years of leadership managing teams, exceptional experience in commercial, marketing and field roles, preferably in high-cost specialty therapeutic areas, rare diseases or orphan drugs.
  3. Strong business acumen with the ability to translate complex data into actionable business strategies and value propositions.
  4. Demonstrated ability to lead and inspire teams, drive change, and implement innovative solutions in a fast-paced, dynamic environment.
  5. Exceptional organizational, analytical, and problem-solving skills, with a strong ability to manage ambiguity, uncertainties and achieve results.
  6. Strong leadership and people management experience, a proven ability to identify and harness business opportunities, and a deep commitment to operating with a patient-first focus.
  7. Outstanding relationship management skills, including experience collaborating with healthcare providers, KOLs, and cross-functional teams.
  8. Fluency in business English is required.
  9. Advanced understanding of market, environment, commercial governance, and country-specific healthcare trends.
  10. Travel: (approximate 40-60%) to meet business needs, lead the teams efforts and maintain stakeholder relationships.

#LI-CK1 #LI-Onsite, #LI-Hybrid

Full Time employees across the globe enjoy a range of benefits, including, but not limited to:
· Generous vacation time and public holidays observed by the company
· Volunteer days
· Long term incentive and Employee stock purchase plans or equivalent offerings
· Employee wellbeing benefits
· Fitness reimbursement
· Tuition sponsoring
· Professional development plans
* Benefits vary by region and country

Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at talentacquisition@ultragenyx.com.

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Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation. Inquiries on developing a recruiting relationship with us, may be directed to: talentacquisition@ultragenyx.com.