Overview: Showroom is seeking an experienced and detail-oriented Accounts Receivable (AR) and Collections Manager to join our dynamic and growing finance team. The AR & Collections Manager will oversee the accounts receivable and collections processes of the company to ensure timely and accurate billing, payments, and collections. This role will manage a team of AR and Collections specialists, maintain relationships with clients, and implement strategies to optimize cash flow and reduce bad debts.

Responsibilities:

• Accounts Receivable Management:
• Oversee the entire accounts receivable function, ensuring accurate invoicing and timely payments from clients.
• Monitor customer accounts for delayed payments, discrepancies, and other potential issues.
• Ensure proper and timely recording of transactions in the accounting system.
• Review aging reports regularly and implement strategies to minimize outstanding receivables.
• Manage the application of customer payments, credit memos, and adjustments.
• Collections:
• Develop and manage the collections process to minimize overdue accounts and bad debts.
• Direct and support the collections team in communicating with clients about overdue payments.
• Collaborate with the sales and customer service teams to resolve any disputes or billing issues.
• Negotiate payment plans with delinquent customers where necessary.
• Initiate legal proceedings against debtors when required, coordinating with legal counsel if necessary.
• Team Leadership:
• Lead, train, and mentor a team of accounts receivable specialists.
• Conduct performance evaluations, set goals, and provide ongoing coaching.
• Ensure team members are aligned with department and organizational goals.
• Process Improvement:
• Analyze current processes and systems, and recommend improvements to increase efficiency and accuracy.
• Implement and maintain AR and collections policies and procedures.
• Collaborate with IT and other departments to ensure systems support AR and collections processes effectively.
• Reporting & Compliance:
• Prepare and present regular reports on AR performance, including cash flow forecasts and key metrics like Days Sales Outstanding (DSO).
• Ensure compliance with internal financial policies and procedures, as well as any external regulatory requirements.
• Collaborate with external auditors during audits and provide necessary documentation.