Account Manager, Enterprise Accounts - Houston, TX - Field-Based
TrueCar
TrueCar is a leading automotive digital marketplace and we are on a mission to make car buying and selling easy, transparent and efficient. We work to empower consumers with data, and foster connections with our network of Certified Dealers who share our belief that truth, transparency and fairness are the foundation to a great experience. We forge partnerships to power car buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context and pricing transparency to help consumers feel empowered and confident all throughout their journey.
As consumers’ priorities and shopping habits shifted, so did we. We are building a modern day marketplace and invite you to come join the TrueCar Crew. You can have a real & direct impact on our journey as we continue to evolve and revolutionize the car buying and selling experience. We are seeking talented individuals who are excited by our mission to revolutionize & elevate the car buying & selling experience.
The Opportunity:
The Account Manager, Enterprise Accounts is responsible for building, managing and nurturing relationships with enterprise accounts to break through and maximize revenue growth, ensure retention, and execute growth opportunities. They are responsible for understanding the client’s short-term and long-term needs to identify opportunities, developing strategic plans for revenue growth of the account, and collaborating with TrueCar cross-functional teams to deliver comprehensive value and execute business objectives.
How you’ll contribute to TrueCar’s success:
- Drive TrueCar initiatives within an environment of large and complex enterprises and develop relationships with key field leadership within those accounts to influence.
- Develop progressive growth strategies and successfully overcome challenges and obstacles to execute and achieve growth within assigned enterprise accounts.
- Build and maintain strong, long term relationships with major dealers by understanding their business goals and challenges using a proactive outreach approach.
- Act as the primary point of contact between TrueCar and the enterprise, acting as a business partner that influences dealer business decisions.
- Identify opportunities for upselling, cross-selling, and expanding services or products.
- Develop account plans and strategies to meet sales and growth targets.
- Collaborate with internal teams to tailor solutions to dealer business needs.
- Ensure dealer satisfaction with TrueCar’s products or services. Address and resolve dealer concerns or issues with a sense of urgency.
- Gather dealer feedback and advocate for improvements.
- Meet or exceed sales and revenue targets set for enterprise accounts.
- Stay updated on industry trends and market developments that may affect enterprise accounts.
- Maintain and document accurate records of account activity and sales forecasts in Salesforce.
- Proactively analyze account performance to identify opportunities and provide regular quarterly business reviews of accounts to leadership.
- Coordinate with the Sales Operations team to address any service-related issues.
Your Expertise:
- Proven experience in account management, sales, or business development.
- Experience in digital media advertising.
- Excellent verbal and written communication skills, with the ability to present complex data, listen for understanding, and influence outcomes.
- Strong analytical and problem-solving abilities, using data within several systems such as Excel, Tableau, dashboards, etc.
- Knowledge of industry and market trends.
- Ability to travel as required, up to 80% of overnight travel.
- Customer-centric mindset and a strong commitment to client satisfaction.
- The ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems.
- Demonstrated ability to effectively present information, including complex technical content, and respond to client requirements/requests with client contacts at various levels, including senior leadership and C-suite executives.
- Ability to understand client standards and requirements pertaining to offered products, features, and capabilities.
Base Salary + Incentive Target: $120,000 - $135,000
Your TrueCar Experience
As a crew member, you’ll be primarily based out of your home as a part of our Dynamic Workplace strategy. We provide additional benefits & perks to assist our crew members in having a sustainable home workstation including monthly internet/mobile phone service reimbursement and furniture & equipment for your space.
You will receive excellent benefits that include but aren’t limited to 100% employer-paid health/vision/dental premium, 401k with company contribution, equity, a wellness stipend program, and a learning & development reimbursement program. We recognize that everyone needs an occasional recharge, so we offer a flexible PTO policy for exempt TrueCar Crew along with a generous PTO accrual policy for non-exempt TrueCar Crew, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our crew members and build employee-centric programs that prove it.
At TrueCar, we believe in the power of diversity to build a deeper understanding of our consumers and partners and drive innovation in our products. We welcome a workforce that reflects all the diversity of car-buying consumers. We encourage everyone interested in our company mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that is protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. In addition, TrueCar will provide reasonable accommodations for qualified individuals with disabilities.
TrueCar does not accept unsolicited agency submissions.
If you are based in California, we encourage you to read this important information for California residents linked here.
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