The Director/VP of Operations provides strategic and operational leadership for our centralized, state-of-the-art Las Vegas warehouse and fulfillment center. This facility serves as the newly consolidated hub for our portfolio of luxury brands, housing both our premier candy company and our recently integrated corporate gifting sister brand. This executive role is fully responsible for driving operational excellence across inventory, freight, order fulfillment, supplies, facility maintenance, and workforce optimization—specifically focusing on extracting operational synergies across our multi-brand portfolio.

A core focus of this role is masterfully managing the facility’s labor scheduling and shift planning to dynamically deploy shared workforce resources, maximize productivity, and balance seasonal demand spikes across brands. The VP works in close lockstep with corporate Planning, Sales, and QA/Regulatory departments to ensure seamless execution, maintain strict climate-controlled food storage quality standards, and scaling fulfillment capabilities as our brand portfolio grows

.
Responsibilities & Essential Functio

nsPortfolio Synergy & Workforce Manageme

• ntStrategic Labor Scheduling and Shift Planning: Design, implement, and oversee the facility’s master labor roster and shift planning framework to ensure optimized labor coverage that aligns perfectly with fluctuating daily, weekly, and seasonal order volume
• s.Intra-Portfolio Labor Allocation: Dynamically manage, train, and deploy a flexible, cross-functional labor pool shared between the luxury candy brand and sister brands, ensuring seamless resource shifting to support peak volumes for either bran
• d.Seasonal Scaling & Agility: Partner with staffing providers and HR to lead the strategy for seasonal temporary labor forecasting, onboarding, and scheduling, ensuring the facility can seamlessly scale up for portfolio peak seasons (Q4, Valentine's Day, Mother's Day) and scale down efficiently post-pea
• k.Labor Efficiency & Cost Controls: Track and optimize core labor metrics (e.g., cost per order, units per hour, overtime percentages, and labor utilization rates) to drive down operational variances across both brands while maintaining high employee moral

e.
Inventory Management & Cont

• rolCross-Functional Alignment: Act as the primary liaison between the corporate Planning and Order Management teams to prioritize cross-brand fulfillment schedules, mitigate stockouts, and exceed customer fill rate and order accuracy metri
• cs.Replenishment & Network Control: Oversee the weekly cross-dock inventory replenishment process, syncing network-wide distribution center thresholds to the active supply/demand planning cycle for all portfolio bran
• ds.Multi-Brand Inventory Health: Partner with Planning to establish and maintain min/max inventory thresholds for finished goods; design proactive strategies to manage and mitigate aging, excess, and obsolete inventories across different product lifecycl
• es.Shrinkage & Accuracy Controls: Lead robust inventory control programs, including comprehensive cycle counting protocols and the execution of quarterly and annual physical inventory audits across all portfolio SK
• Us.Supplies Management: Oversee supplies inventory maintaining proper quantities to meet demand. Seek price reduction opportuniti

es.
Logistics & Climate-Controlled Distribu

• tionConsolidated Freight Strategy: Design, implement, and standardize scalable domestic and international logistics controls, utilizing portfolio volume to negotiate favorable inbound/outbound freight strategies and cost-containment measu
• res.Cold Chain Management: Lead the dry-versus-refrigerated outbound shipping strategy to protect product integrity, balancing strict luxury candy quality standards with cost efficiency across seasonal temperature fluctuati
• ons.Packaging Optimization: Collaborate with QA and Planning to streamline master and inner case pack configurations, reducing dimensional weight costs and maximizing transport configurations for both candy and complex gifting compone
• nts.Performance Metrics: Develop, maintain, and report on a comprehensive Operations and Logistics KPI dashboard (including on-time shipping, fill rates, warehouse cost per order, and labor planning efficiency) to the executive leadership t

eam.
Strategic Operations & S&OP Leade

• rshipS&OP Integration: Serve as a key stakeholder in the corporate Sales and Operations Planning (S&OP) process, ensuring that the warehouse's physical capacity and labor capabilities are perfectly aligned with multi-brand sales forecasts and marketing initiat
• ives.Facility Maintenance and contractor oversight: Lead and oversee the planning, coordination, and execution of facility maintenance activities, including planned preventative maintenance programs, emergency repairs, and management of contractors and service providers, to ensure safe and efficient operat

ions.
Key Cross-Functional Partne

• rshipsWith Planning: Aligns daily/weekly warehouse execution and labor planning capacity with mid-to-long-term production and inventory forecasts across the port
• folio.With Sales: Ensures specialized fulfillment requirements (B2B, corporate gifting, custom configurations, e-commerce, and luxury retail) are executed with flawless presentation and on-time delivery by allocating the right staff to the right
• lines.With QA & Regulatory: Upholds strict food safety, regulatory compliance, trace-and-recall procedures, and facility cleanliness standard operating procedures (

SOPs).
Candidate Specifications (Minimum Qualific

ation):Education and Work Exp

• erienceEducation: Bachelor’s degree in Supply Chain, Logistics, Operations Management, or a related business field re
• quired.Certifications: APICS (CPIM/CSCP) or Six Sigma certifications are des
• irable.Experience: 15+ years of progressive leadership experience managing high-volume warehouse, fulfillment, and logistics environments, ideally within the Consumer Packaged Goods (CPG), food/beverage, or temperature-controlled luxury retail s
• ectors.Scale: Proven track record of managing operations within a multi-brand corporate portfolio or parent company, with explicit experience overseeing shared labor models, master labor roster and shift planning, and integrating sister brands into a centraliz

ed hub.
Technical & Functional Comp

• etenciesSystems Expertise: Advanced mastery of Enterprise Resource Planning (ERP) systems, Warehouse Management Systems (WMS), and modern Workforce Management/Scheduling software. High proficiency in data analysis using Advanced Excel and B
• I tools.Supply Chain & Labor Compliance: Deep functional expertise across international freight forwarding, cold chain logistics, and automated fulfillment workflows, alongside a strong understanding of Nevada labor laws regarding shifts, overtime, and warehouse
• safety.Project Management: Demonstrated experience leading large-scale capital expenditure (CapEx) projects, corporate facility consolidations, technology integrations, or continuous improvement init

iatives.
Leadership & Cultural Com

• petenciesCollaborative & Boundaryless: A natural builder of cross-functional relationships who breaks down silos and works effortlessly across all brands and corporate facets to achieve unified organization
• al goals.High Energy & Drive: Consistently brings exceptional enthusiasm, a proactive work ethic, and a positive, driving force that motivates and elevates both the leadership team and the facili
• ty floor.Accountability & Urgency: Operates with a bias for action and a disciplined focus on delivering commitments quickly, efficiently, and proactively before bottlenec
• ks arise.Strategic Risk Evaluation: Comfortable taking calculated operational risks that protect investments, optimize resources, and advance the competitive advantage of the overall business p
• ortfolio.Talent Development: A dedicated mentor focused on coaching, developing, and scaling the logistics, scheduling, and warehouse management team to match the rapid growth of the

company.