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Wholesale Manager Grocery & North America

Sugarfina

Sugarfina

Los Angeles, CA, USA
Posted on Apr 11, 2025

We are looking for a highly detailed Wholesale Sales Manager for our Grocery and North American distribution. You’ll play a key role in expanding the presence of Sugarfina through our premium grocery wholesale partners and the North American territory across all vertical types. Being a team player, you’ll partner with the VP of Sales and the wholesale team to grow our relationships with current accounts, identify and pursue new sales leads, and support the company with ongoing account maintenance to ensure operations and all aspects of the business are running smoothly. This is a great opportunity to continue growing your career in sales with a fun, high-growth company.

Responsibilities include but are not necessarily limited to:

  • Respond to inbound sales requests and introduce them to the Sugarfina brand, provide product recommendations and support.
  • Think strategically and be pro-active in identifying new opportunities to aggressively expand into new points of distribution.
  • Develop a detailed and thorough expansion strategy plan for the grocery channel and take the necessary steps throughout the year to execute the plan.
  • Prospect and drive weekly outbound sales to aggressively expand into new points of distribution.
  • Oversee outside agency sales reps, hold them accountable for hitting new distribution and sales KPI targets, and facilitate their order management.
  • Meet monthly, seasonal, and yearly sales KPI’s that you and the VP of Sales will work together on setting.
  • Facilitate all necessary account onboarding and item set up while coordinating with the appropriate departments within the company: Quality Assurance, Logistics, Planning, etc.
  • Understand and analyze your clients’ business data and order history to best implement strategies to increase sales.
  • Manage your accounts’ core assortment, stay on top of replenishment orders, and plan out the innovative and seasonal roadmap throughout the year.
  • Manage the day to day in account management for your accounts, including but not limited to: Order Entry, routine weekly follow up on replenishment orders, provide order status and tracking, drop ship management, NIF/New Item Set up Forms, POG/Planogram, pitch decks, and shipping updates/damage claims/credit requests etc.
  • Merchandise and present collections while being proactive in collecting projections by the given deadline.
  • Collect, track and analyze item movement reports to optimize sell through for your customers.
  • Maintain sales flash, replenishment + seasonal order trackers, and prospect/new distribution lists.
  • Be a problem solver and anticipate client needs to overcome obstacles.
  • Be a team player. Our sales team works closely as a team and contributes with carrying out tasks that helps out the whole. You will also be working closely with other departments in the company, including order management and planning etc. to ensure seamless order flow for your customers.

Experience & Skills

  • 6+ years of account management or sales experience, preferably with a food/beverage, fashion or luxury brand
  • College degree preferred
  • Experience managing a direct report
  • Exceptional Customer Service, Writing, and Time Management Skills
  • Highly proficient in Data Entry, Retrieval and Analysis.
  • Highly proficient with Microsoft Office (Word, Excel, Powerpoint, Outlook) and other relevant hardware and software technologies.
  • Prior experience with Net Suite is a plus.
  • Organizational skills and ability to multi-task are a must.