Salesforce Business Analyst - Salesforce Sales Cloud
Strider
IT, Sales & Business Development
Barbados · Mexico · Dominica · Dominican Republic · Haiti · Jamaica · South America · Central America · Cuba · Antigua and Barbuda · The Bahamas · Belize · Guyana · Grenada · St Kitts & Nevis · St Vincent and the Grenadines · Suriname · St Lucia · Trinidad and Tobago · Remote
Posted on Feb 23, 2026
Requirements
Must-haves
- 3+ years of business systems analysis experience
- 3+ years of Salesforce experience
- Experience with Salesforce Sales Cloud
- Experience with Slack, Google Workspace (Sheets, Docs, Slides)
- Proficiency with Salesforce administration and platform configuration
- Ability to translate business requirements into structured technical documentation
- Ability to manage stakeholder communication across business and technical teams
- Deep knowledge of Salesforce Sales Cloud architecture and core functionalities
- Deep understanding of business process mapping and sprint-based delivery
- Interest in revenue operations and systems optimization
- Availability to support bi-weekly sprint cycles and cross-functional initiatives
- Salesforce Certified Administrator credential
- Based in Brazil, Argentina, Paraguay, Colombia, Costa Rica, Peru, Chile, and Mexico
- Strong communication skills in both spoken and written English
Nice-to-haves
- Startup experience
- Experience with Guru for internal documentation
- Familiarity with HubSpot, Gong, Zuora, TurnZero
- Understanding of Zapier, Tray.io, Zapix
- Bachelor's Degree in Computer Engineering, Computer Science, or equivalent
What you will work on
- Lead sprint execution: Manage bi-weekly sprint cycles including backlog refinement, daily stand-ups, mid-sprint reviews, sprint wrap-ups
- Drive discovery sessions: Translate high-level business requests into structured user stories and functional documentation
- Own request intake and triage: Review and prioritize incoming items from Slack, Salesforce Cases
- Prepare executive reporting: Build and present bi-weekly progress updates and velocity reports for leadership
- Partner with cross-functional teams: Serve as primary liaison for Marketing Ops, Sales Ops, Customer Experience Ops
- Coordinate cross-department initiatives: Track milestones, align stakeholders, ensure timelines are met
- Manage testing cycles: Schedule and oversee User Acceptance Testing (UAT), document pre-release and post-release outcomes
- Maintain internal documentation: Create and update SOPs, user guides, process documentation in Guru
- Enforce governance standards: Ensure Salesforce enhancements align with platform best practices and internal controls