Key Responsibilities

On a day to day basis, your responsibilities will specifically include:

• Campaign Management

  • Leveraging Scibids AI technology, manage Pilot campaigns during testing phase & BAU campaigns after client is scaled.

  • Monitor and troubleshoot campaign setup and performance within DSPs and ensure campaigns run effectively and smoothly.

• Client Communication & Relationship Building

  • Be the main point of contact for assigned clients, providing day-to-day support.

  • Maintain consistent client communication to ensure satisfaction and address any questions or concerns.

  • Provide general education, campaign insights and performance recommendations regularly.​

• Internal Collaboration

  • Collaborating closely with the Pre-Sales team on net new clients to help ensure seamless onboarding and enhancing campaign setups.

  • Working with the Scibids solutions team to get answers, debug issues and solve potential roadblocks.

  • Liaise with internal Scibids and DV stakeholders like Sales and Client Partner teams.

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• Reporting & Analysis

  • Lead performance impact review sessions, campaign wrap-ups & standard reporting, proving the ROI of Scibids & why we are a focal point of their plan.

  • Analyze key performance metrics and provide strategic optimization suggestions and new ideas based on results.

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• Upselling & Growth

  • Strategize & upsell to grow and develop existing client business and win net new business.

  • Contribute to the scaling of successful pilots into BAU engagements and identify opportunities for campaign expansion and recommend new insertion orders.

  • Introduce clients to new Scibids product features and enhancements.

Qualifications

Preferred qualifications:

• Professional experience (3 to 5 years) in programmatic trading, analytics or customer success/account manager team in the programmatic space

• Has experience in at least 2 of the following DSP’s DV360, The Trade Desk, Xandr, Amazon or Yahoo. Meta & Google Ads also beneficial.

• Fluency in English required; proficiency in Portuguese is a plus

• Strong written and verbal communication skills

• Detail-oriented with an ability to prioritize projects/tasks simultaneously and to completion

• A can-do attitude to provide energy, drive and enthusiasm

• Ambition to grow your career as the team scales