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Manager, Billing & Revenue Operations

Limeade

Limeade

Operations
Navi Mumbai, Maharashtra, India
Posted on Feb 24, 2026

Description

Position at WebMD

About the Company:
Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek.
WebMD Health Corp., an Internet Brands Company, is the leading provider of health information services, serving patients, physicians, health care professionals, employers, and health plans through our public and private online portals, mobile platforms, and health-focused publications. The WebMD Health Network includes WebMD Health, Medscape, Jobson Healthcare Information, prIME Oncology, MediQuality, Frontline, QxMD, Vitals Consumer Services, MedicineNet, eMedicineHealth, RxList, OnHealth, Medscape Education, and other owned WebMD sites. WebMD®, Medscape®, CME Circle®, Medpulse®, eMedicine®, MedicineNet®, theheart.org®, and RxList® are among the trademarks of WebMD Health Corp. or its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
For Company details, visit our website: www.webmd.com / www.internetbrands.com

Role Purpose
Build, own, and lead a newly formed India-based billing team that supports multiple US-based brands and customer segments, with a mandate to create a scalable, well-governed operating model.
This is a foundational leadership role. Success is defined not just by managing work, but by designing how work gets done, standing up a high-performing team, and creating clarity, consistency, and accountability as the organization scales.
This role is well suited for a leader who naturally looks to simplify complexity, replace manual effort with clear process, and build systems that allow teams to operate effectively without constant intervention.
Location: Mumbai
Work Hours: 2.00 PM to 11.00 PM IST
Core Responsibilities
  • Team Build & Ownership
  • Stand up a new Mumbai-based billing team, including hiring, onboarding, and performance management
  • Define roles, coverage, and operating rhythms
  • Create a culture of ownership, accountability, and continuous improvement
  • Operational Leadership
  • Own day-to-day billing operations across multiple brands, regions, and customer segments
  • Ensure accuracy, timeliness, and scalability as volumes grow
  • Lead transitions of work and expansion of scope as the operating model evolves
  • Process & Scale
  • Design standardized, repeatable billing processes from the ground up
  • Reduce reliance on informal or person-dependent workflows
  • Partner on future process automation and system enhancements
  • KPI-Driven Management
  • Define and manage KPIs (accuracy, throughput, aging, SLAs)
  • Use metrics as feedback loops to improve systems and performance
  • Establish clear visibility into operational health and risk
  • Cross-Border Partnership
  • Serve as a trusted operational partner to US-based finance and billing leaders
  • Communicate clearly across time zones and seniority levels
  • Escalate issues early with thoughtful recommendations and tradeoffs
Profile Requirements
  • 6–8+ years of experience in billing, AR, revenue operations, or finance operations
  • 2+ years of people management experience, including hiring and team development
  • Demonstrated experience working with US or Western-based companies
  • Strong operational mindset with a track record of process improvement
  • Excellent written and verbal English communication skills
  • Comfortable operating in a KPI-driven environment
Preferred
  • Experience in SaaS, subscription, media, or multi-brand businesses
  • Experience building or scaling teams in dynamic environments
  • Exposure to billing platforms, ERP, or CRM systems (specific systems not required)
Why This Role Matters
This role enables:
  • Stable execution during periods of operational change
  • A scalable foundation for future growth across brands and regions
  • Reduced operational risk through clearer process and ownership
  • Long-term efficiency gains driven by better systems, not more people