Customer Success Manager

ivee
ivee

Administration

London, UK

Posted on Jul 8, 2026

Looking for a job as a Customer Success Manager? Let's make sure you're the candidate they can't ignore.

The job market right now is brutal. More applicants, fewer roles. And with AI fluency now the number 1 skill employers are looking for in 2026, the most effective way to stand out is to be upfront about how you work with AI and, most importantly, demonstrate your commitment and willingness to learn. It's not enough to just claim you're committed to learning AI - you need to prove it and that's where ivee comes in.

What you'll learn

  • Using AI to spot early warning signs of churn before they become a problem
  • Building AI-powered onboarding materials and account plans that scale across your whole book of business
  • Using AI to analyse customer feedback and usage data to find upsell and retention opportunities
  • Automating renewal reminders, check-in emails and reporting so nothing falls through the cracks
  • Using AI to personalise communication across a large customer base, without it feeling generic

What you're joining:

ivee's community of individuals on the journey of upskilling and protecting their future through AI programmes and certifications.

Why?

Because in a job market this competitive, "I build great relationships with customers" isn't enough anymore - the customer success managers getting hired are the ones who can say "I build great relationships and I know how to use AI to grow and protect every account faster." Your future isn't threatened by AI itself but it is threatened by someone in your field who knows how to use it better than you.

sooo lets get you on your way to becoming an AI wizard!

Click apply to see our programmes