Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview

As Product Designer II, you create compelling, intuitive, scalable, and beautifully crafted experiences that help service professionals (our Pros) succeed in both business and life. You work closely with product designers, engineers, and product managers to bring ideas to life through thoughtful, user-centric design across our platforms. As a key contributor to our Reporting and Analytics experiences, you design features that turn complex data into actionable insights.

You collaborate cross-functionally to translate the needs of our Pros into elegant solutions that drive business outcomes. You leverage AI-enabled prototyping tools to enhance the speed and depth of exploration. You push the boundaries of our design system by identifying opportunities to evolve patterns, while staying rooted in accessibility and scalability.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:

• Advocate for Pros’ needs while balancing the goals of the business
• Create solutions for our Reporting and Analytics products through design explorations, documentation, presentations, and collaboration across all of our platforms, including web, iOS, and Android
• Execute competitor analysis, discovery research, and usability testing
• Build event models, user flows, customer journeys, wireframes, interactive prototypes, and high fidelity UI designs
• Present and communicate concepts and design rationale to team members and stakeholders
• Follow and enhance established design principles and repeatable patterns for consistency and scale.
• Inspire the team and our customers with forward-thinking ideas and define next-generation user experiences.
• Provide clear specifications and documentation to guide engineers in building and implementing your designs.

Qualifications:

• 3+ years of relevant professional experience in the SaaS products, ideally for small and medium-sized businesses (SMBs)
• Bachelor's degree in related field or equivalent work experience
• Portfolio that highlights design patterns and product architecture you have created or largely contributed to
• Knowledge of technical constraints for web, iOS, and Android
• Understand accessibility guidelines

What will help you succeed:

• Strong visual and interaction design skills that result in functional and delightful user experiences
• Systems-level thinking; able to anticipate how design changes ripple through a product ecosystem
• High attention to detail and craftsmanship in both design execution and implementation

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $102,000-$128,000 + equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

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