GitHub is the world’s leading platform for agentic software development — powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot.
Locations
In this role you can work from Remote, Japan
Overview
GitHub is expanding its Solutions Engineering team and we're seeking experienced professionals to enhance our pre-sales support for our SMB & Mid-Market customers. As a Solutions Engineer, you'll align technology solutions with customer needs and serve as a trusted advisor. The ideal candidate will be a key partner in driving technology adoption and integration, helping customers maximize GitHub’s value while gaining hands-on experience in solving complex technical challenges, deepening industry expertise, and influencing strategic decision-making.
Responsibilities
● Develop and maintain technical relationships in the pre-sales stage with business customers and prospects, acting as a key technical point of contact to ensure customer satisfaction and product adoption.
● Collaborate with the Corporate Sales team to identify customer business requirements, match them to product features, and provide live demonstrations of the GitHub Enterprise platform.
● Serve as an intermediary between sales and technical teams, communicating customer feedback to influence product strategy and contributing to internal knowledge bases.
● Educate prospects on product implementation and usage, while advocating for customer interests by sharing feedback within GitHub.
● Assist customers in integrating GitHub with existing development tools and workflows, providing technical guidance on DevOps pipelines, code deployment options, and network infrastructure.
● Maintain awareness of trends in the Source Control Management industry and contribute to both internal and customer documentation to support product usage and adoption.
● Articulate the value of DevOps and DevSecOps to external stakeholders through pre-sales presentations, product demonstrations, and technical documentation.
Qualifications
Required Qualifications:
-
4+ years’ experience in technical consulting, technical consultative selling, or related technical/sales/industry experience,
OR bachelor's degree in computer science, Information Technology, Engineering, or related field AND 2+ years’ experience in technical consulting, technical consultative selling, or related technical/sales/industry experience,
OR master's degree in computer science, Information Technology, Engineering, or related field,
OR equivalent experience.
Experience owning all technical aspects of the sales cycle from discovery to qualification to proof-of-concept design/execution to post-sales transition.
Familiarity with modern development workflows (e.g. AI coding assistants, agentic development tools, CI/CD, DevOps, and security best practices).
Ability to communicate effectively at a business proficiency level in both the English and Japanese languages
Ability to travel up to 25% travel throughout Japan to meet with customers, with occasional travel beyond (e.g. USA, Australia) for company events
Preferred Qualifications:
-
Domain knowledge in one or more of the following:
Source Control Management (SCM) including Git & GitHub workflows, and the value of DevOps & DevSecOps
Continuous Integration and Continuous Delivery (CI/CD) architecture, tools and workflows
DevSecOps, including software composition and security analysis, SAST/DAST tooling, and common patterns & industry trends
Artificial Intelligence’s impact on the developer tools space
GitHub values
- Customer-obsessed
- Ship to learn
- Growth mindset
- Own the outcome
- Better together
- Diverse and inclusive
Manager fundamentals
- Model
- Coach
- Care
Leadership principles
- Create clarity
- Generate energy
- Deliver success
Who We Are
GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.
Equal Employment Opportunity
GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!