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Phlebotomist 2 (South San Francisco)

Crossover Health

Crossover Health

South San Francisco, CA, USA
Posted on Oct 22, 2025

About Crossover Health

Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.

Job Summary

The Phlebotomist role is a key to an amazing and cohesive patient experience. They provide personalized welcome and greeting to each patient as they begin their phlebotomy experience. They help patients understand the process and ensure a positive encounter while effectively utilizing the technology tools of the phlebotomy service. The position ensures that patients’ blood are collected and immunizations administered with ease.

Job Responsibilities

  • Assist physicians and nurses with patient care and treatment in accordance with national standards.

  • Provide phlebotomy services and collection of other laboratory specimens (including urine and breath).

  • Process in-house specimens as ordered by physicians and provide/document results in a timely manner.

  • Monitor and maintain laboratory supplies to assure the clinic has necessary and appropriate items on hand.

  • Perform and document quality control testing on all in-house laboratory testing supplies and instruments as outlined by clinic policy.

  • Establish collaborative relationships and work directly with outside vendors to reconcile issues related to in-house or send out testing.

  • Communicate and work with patients as needed to follow up on any lab related issues or concerns.

  • Administer/perform vaccinations by intradermal, subcutaneous, or intramuscular route, measure vitals, and EKGs as ordered by physicians.

  • Performs other duties as assigned

Required Qualifications

  • Minimum 1 year experience as a phlebotomist.

  • Phlebotomy certification required.

  • Experience applying clinical parameters and criteria in a decision making model.

  • Current BLS (Basic Life Support) certification.

Preferred Qualifications

  • Strong communication, customer service and people skills; the ability to connect with all invested parties (patients, doctors, nursing staff, clinic staff, technicians), strong interpersonal, organizational and follow-through skills.

  • High level of ownership, accountability, and initiative

  • Experience in primary care preferred.

Physical Job Requirements

  • May require standing, walking and sitting for extended amounts of time.

  • Occasionally lift and carry items weighing up to 50 lbs.

  • Manual and finger dexterity and hand-eye coordination

  • Includes full range of body motion including potential of handling and lifting patients.

  • Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members.

Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

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