Conjured is looking for a customer support specialist to join our team part-time or on a monthly retainer basis. Please send your resume and a cover letter detailing why you would be a good fit for the position to jobs@conjured.co.Requirements- Strong written and verbal communication skills- Good at problem solving- Familiarity with Shopify a plus- Ecommerce experience a plus- Self-motivated (remote work experience a plus)- Familiarity with HTML/CSS a plusResponsibilitiesWe’re a small and nimble team, which means that everyone wears many hats and your responsibilities may shift to accommodate the business’s needs. With that said, here are your primary responsibilities:- Interface with clients via email or chat to provide answers to their questions regarding our apps- Handle scheduled customer calls and demos as needed- Escalate issues to another team member if necessary- Facilitate communication between the engineers and the client when more technical assistance is required- Write documentation and help articles as needed- Occasionally write blog articlesCompensation & Additional Details- Hourly rate starting at $25/hr- Compensation includes a profit share- Flexible schedule- Remote position (North/South American timezone required)- Opportunity to grow into a full-time position if there is a mutual fit/desireAbout UsConjured was founded with the belief that we could build freedom in our lives through software. After spending decades investing in and building growth-focused startups, we decided to build a more sustainable type of "lifestyle" business... Conjured’s niche is building bespoke Shopify apps for high quality eCommerce brands.