Salesforce Technical Program Manager (8432)
Cisco
The application window is expected to close on October 18th, 2025
NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Meet the Team
We are Cisco's Connected Engineering & Transformation Office (CETO), a team of technical specialists and innovative engineers who support the Sales, Customer Experience, Marketing, and Support functions across Cisco.
Your Impact
As a Technical Program Manager, the role encompasses coordinating project lifecycles and release schedules, while ensuring Agile/Scrum practices are meticulously followed. This includes facilitating various planning sessions, daily stand-ups, and retrospectives, as well as leading risks and resolving conflicts as a Scrum of Scrums leader. The position also involves optimizing team efficiency by supervising and improving velocity metrics, aiding in DevOps release planning, and handling issues and project tracking through Jira. Critical to the role is removing any impediments to progress and acting as the process custodian, balancing the team's workflow with the demands of key project stakeholders such as TPMs, BA/POs, and Technical Leads.
Minimum Qualifications
- 5 plus years’ experience in leading Software development/test projects as scrum master or technical project/program manager
- 5 plus years’ experience as technical project/program manager delivering salesforce.com or GTM projects
- Experience in Jira administration & management
- Experience with Agile development methodologies
- Certified Scrum Master (CSM) or Project Management-Professional (PMP)
Preferred Qualifications
- Proven understanding of SAFe Agile, Scrum theory, practices, rules and tools, familiarity with highly effective teams’ concepts
- Knowledge of the full SDLC, including methodologies, experience in business process analysis
- Experience with test planning and methodologies
- Ability to handle numerous tasks at the same time, prioritize them and handle time optimally
- Salesforce.com certifications would be an asset
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.