Sr. Strategy & Planning Program Manager - Hardware Refresh/Migrations (1445261)
Cisco
The application window is expected to close on August 22, 2025. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Strategy & Planning Program Manager
Product Refresh & Migrations
(Pacific Time Zone working hours)
Strategy & Planning Program Manager
Product Refresh & Migrations
(Pacific Time Zone working hours)
The Role
Are you ready to make a meaningful impact at the heart of Cisco’s innovation? As a Strategy & Planning Manager in Product Refresh & Migrations, you will be at the forefront of ensuring seamless customer transitions while driving business growth. Your expertise in program management, strategic leadership, and problem-solving will help shape the success of Cisco's product lifecycle.
Are you ready to make a meaningful impact at the heart of Cisco’s innovation? As a Strategy & Planning Manager in Product Refresh & Migrations, you will be at the forefront of ensuring seamless customer transitions while driving business growth. Your expertise in program management, strategic leadership, and problem-solving will help shape the success of Cisco's product lifecycle.
Meet the Team
As part of the CPO’s Strategy & Planning team, you'll join a dynamic group responsible for delivering some of Cisco’s most impactful strategic programs. Reporting to the Director of Strategy & Planning, you'll work cross-functionally with stakeholders across the organization to align priorities and deliver results. This team thrives on collaboration, innovation, and execution—creating a strong foundation for Cisco’s success. You’ll play a pivotal role in managing complex programs, driving alignment, and ensuring that Cisco achieves its key business objectives.
As part of the CPO’s Strategy & Planning team, you'll join a dynamic group responsible for delivering some of Cisco’s most impactful strategic programs. Reporting to the Director of Strategy & Planning, you'll work cross-functionally with stakeholders across the organization to align priorities and deliver results. This team thrives on collaboration, innovation, and execution—creating a strong foundation for Cisco’s success. You’ll play a pivotal role in managing complex programs, driving alignment, and ensuring that Cisco achieves its key business objectives.
Your Impact
The Strategy & Planning Manager will oversee and coordinate all aspects of Product refresh and migration programs, ensuring seamless transitions for customers and internal stakeholders. This role requires strong project management skills, a deep understanding of Cisco's product lifecycle, and the ability to collaborate across cross-functional teams to deliver successful migration outcomes.
The Strategy & Planning Manager will oversee and coordinate all aspects of Product refresh and migration programs, ensuring seamless transitions for customers and internal stakeholders. This role requires strong project management skills, a deep understanding of Cisco's product lifecycle, and the ability to collaborate across cross-functional teams to deliver successful migration outcomes.
Your Responsibilities will Include
Program Management:
- Develop and execute comprehensive project plans for product refresh and migrations, including timelines, milestones, and deliverables.
- Monitor project progress, identify risks, and implement mitigation strategies to ensure timely completion.
- Provide regular updates to leadership on program status, key metrics, and outcomes.
- Develop and execute comprehensive project plans for product refresh and migrations, including timelines, milestones, and deliverables.
- Monitor project progress, identify risks, and implement mitigation strategies to ensure timely completion.
- Provide regular updates to leadership on program status, key metrics, and outcomes.
Stakeholder Collaboration:
- Work closely with sales, engineering, customer success, and technical support teams to align migration strategies with customer needs.
- Act as the primary point of contact for stakeholders during the migration process, ensuring clear communication and issue resolution.
- Work closely with sales, engineering, customer success, and technical support teams to align migration strategies with customer needs.
- Act as the primary point of contact for stakeholders during the migration process, ensuring clear communication and issue resolution.
Process Improvement:
- Identify opportunities to streamline migration processes and improve efficiency.
- Develop and document best practices for future product refresh and migration programs.
- Identify opportunities to streamline migration processes and improve efficiency.
- Develop and document best practices for future product refresh and migration programs.
Minimum Required Qualifications
- 4+ years’ experience as a Manager or Lead driving initiatives within operations-focused environments
- 6+ years’ experience managing strategic programs or business planning initiatives
- Strong knowledge of product lifecycles, including End-of-Sale (EoS) and End-of-Life (EoL) processes.
- Proficiency in project management tools and methodologies (e.g., Agile, Scrum, or PMP certification).
- Experience leading go-to-market and/or product development operations and programs
- Must be willing and able to work Pacific Time Zone business hours.
- 4+ years’ experience as a Manager or Lead driving initiatives within operations-focused environments
- 6+ years’ experience managing strategic programs or business planning initiatives
- Strong knowledge of product lifecycles, including End-of-Sale (EoS) and End-of-Life (EoL) processes.
- Proficiency in project management tools and methodologies (e.g., Agile, Scrum, or PMP certification).
- Experience leading go-to-market and/or product development operations and programs
- Must be willing and able to work Pacific Time Zone business hours.
Preferred Qualification
- Excellent communication and interpersonal skills, with the ability to manage relationships with diverse stakeholders.
- Analytical mindset with the ability to interpret data and make informed decisions.
- Bachelor’s degree or equivalent
- Intermediate / sophisticated knowledge of Box highly useful
- Experience with Cisco migration tools and platforms.
- Familiarity with customer success and account management practices.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to manage relationships with diverse stakeholders.
- Analytical mindset with the ability to interpret data and make informed decisions.
- Bachelor’s degree or equivalent
- Intermediate / sophisticated knowledge of Box highly useful
- Experience with Cisco migration tools and platforms.
- Familiarity with customer success and account management practices.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.