Meet the Team

The CGEM EMEA Inbound Solutions Engineering Team is at the heart of Cisco’s global enterprise strategy, driving technology innovation and business transformation for some of the largest multinational companies headquartered in EMEA and operating across the APJC region. Our mission is to empower global enterprises by delivering ground breaking Cisco solutions tailored to their complex needs. We don’t just design networks — we build the foundation for digital transformation, helping our customers stay ahead in a fast-evolving world. If you're passionate about technology, solving real-world business challenges, and working on a global stage, this is the team for you.

What You’ll Do

As a Solutions Engineer, you will be a customer-focused technical sales professional, providing high-level technical support and guidance to customers. You will work closely with the Account Manager to recommend and develop optimal solutions to customer needs.

• Customer Engagement: Collaborate on creating both account and technical account plans, while proactively identifying new business opportunities through meetings, seminars, and educational sessions.
• Opportunity Qualification:
• Understand customer business problems and translate them into technical requirements.
• Navigate the sales process effectively, engaging the right Cisco and partner resources at the right time (e.g., CSE, SE, PSS, AS Engineers).
• Define and present solution options, articulating the benefits and return on investment of Cisco’s solutions.
• Develop proof-of-concept presentations and documentation, coordinating solution development and customisation as needed.
• Present technical components of Cisco solutions to customers, ensuring clarity and alignment with customer objectives.

Competencies & Behaviors

• Gain broad knowledge of industry trends and how Cisco solutions provide strategic and financial value to customers.
• Build trust and relationships both within Cisco and with customers, demonstrating personal credibility and confidence.
• Consultative Approach:
• Act as a trusted technical advisor, offering expertise across the Cisco product portfolio and leveraging technical specialisations to meet customer needs.

Who You’ll Work With

You’ll be a key part of the Cisco team, working cross-functionally with local and global teams to ensure the alignment of global account strategies with local implementations. Collaboration with customers will be through in-person meetings or virtual channels like WebEx.

Who You Are

• 10+ years of relevant experience, with a deep understanding of Cisco products and/or competitive offerings.
• Pre-sales experience is highly desirable.
• Bachelor's degree or equivalent experience in Electrical Engineering, Computer Science, or equivalent; CCNP or CCDP certification preferred.
• Strong understanding of customer business models, problems, and how to map these to solutions.
• Expertise in Cisco’s vision and technologies, with the ability to clearly articulate solutions to meet customer needs.

Technical Competence

• Solid understanding of industry trends and competitive solutions.
• Advanced knowledge of Routing & Switching, Network Platform Design, and overall network technologies.
• Ability to consult on complex technical challenges, define trade-offs, and share replicable architectures to suit customer needs.
• Niche knowledge in your field, along with the ability to integrate Cisco’s products into broader technology ecosystems.

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it. We embrace digital, and help our customers implement change in their digital businesses. But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.

Some may think we’re "old" (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box!

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.