Senior Cloud Engineer
Cisco
Application window is expected to close on 01/24/2024. However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Meet the Team
Join Cisco's Cloud Security group within the Security Business Group (SBG), a leader in cloud-delivered security solutions (SaaS). This innovative team was formed by merging Cisco's existing cloud assets with acquisitions like OpenDNS, leveraging these successes to deliver highly disruptive, scalable, and easy-to-manage security solutions. With a startup mindset and 100% YoY growth, we’re on a mission to reshape how broad and deep security solutions can be, while ensuring simplicity and ease of deployment. Be part of a dynamic team driving growth in Cisco's $2B+ security business.
Your Impact
In this role, you'll lead observability and diagnostic initiatives for our cloud infrastructure, ensuring seamless operations and optimal performance. You'll collaborate with cross-functional teams, resolve complex customer issues, and contribute to the continuous improvement of our systems.
Your key contributions will include:
- Designing and implementing observability frameworks for logging, monitoring, and distributed tracing.
- Developing advanced diagnostics tools to troubleshoot and resolve operational challenges.
- Leading incident management, ensuring swift detection, analysis, and resolution of critical issues.
- Driving automation initiatives to streamline operational workflows and reduce manual overhead.
- Mentoring junior engineers and fostering a culture of collaboration and excellence.
Minimum Qualifications
- Bachelor's degree in engineering, Computer Science, or a related field.
- 5+ years of experience in cloud engineering, SRE, or DevOps with a strong focus on observability and diagnostics.
- 2+ years of experience in cloud technologies and Linux environments.
- Previous experience in observability tools (e.g., Prometheus, Grafana, Datadog, ELK Stack).
Preferred Qualifications
- Master’s degree in Computer Science or equivalent professional experience.
- Extensive experience with cloud platforms (AWS, Azure, or GCP) and containerization (Docker, Kubernetes)
- Strong problem-solving skills and expertise in incident management and resolution.
- Proficiency in scripting (Python, Bash) and infrastructure-as-code tools (Terraform, CloudFormation).
- Expertise in diagnosing complex systems and conducting root cause analysis.
- Familiarity with automation tools like Ansible, Chef, or Puppet and cloud certifications (e.g., AWS Certified Solutions Architect).
Why Cisco Secure
We're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we're missing is YOU.
Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.
We're proud to be the Best Small and Mid-Size Enterprises Security Solution Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up!
There are so many amazing reasons to join Cisco. Learn more here!
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.