Product Solutions Architect
Cisco
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See open jobs at Cisco.See open jobs similar to "Product Solutions Architect" Storyboard.Who We Are
The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As the world continues its digital transformation and relies more on cloud services and the Internet, the “network,” which is now both public and private, has become a black box our customers cannot see or understand.
Our Internet and cloud intelligence platform delivers the only collectively powered real-time view of the Internet and private networks, cloud, and SaaS platforms, helping enterprises and service providers identify problems before they impact revenue, damage brand reputation, or halt employee productivity.
In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within the Cisco Networking Business Group and is the Network Assurance solution for Cisco across the Cisco Networking Cloud and Cisco Security Cloud. ThousandEyes is also a foundational component of Cisco’s growing Full-Stack Observability (“FSO”) business.
About the role
ThousandEyes is looking for a Product Solutions Architect to develop and communicate best practice technical solutions that address a broad range of customer challenges. The Product Solutions Architect will ensure successful go to market and adoption of ThousandEyes products, serving as a subject matter expert for product, sales, and marketing teams, and creating technical materials to educate users and internal stakeholders on the use cases and value of ThousandEyes solutions.
Responsibilities
Create reference architectures, guides, labs, and demos for ThousandEyes solutions and products
Build and maintain demos for ThousandEyes products and integrations
Partner with product docs to ensure quality of technical documentation
Engage directly and regularly with customers to gain an in-depth understanding of their business processes and product needs, validate solutions, and develop product champions
Serve as a customer and field advocate within the product organization
Support sales and marketing efforts as required. Some travel required to support field and marketing activities, e.g., conferences and customer meetings
Support new product and feature introduction activities, such as conducting technical training and creating technical decision maker presentations
Qualifications
Strong networking domain expertise and experience
Extensive customer and field experience, ideally covering both enterprises and service providers (10+ years in a TME, SE, or other similar customer-facing role)
Demonstrated success in building demos and creating technical content, such as best practice guides, and reference architectures
Excellent verbal and written skills and a willingness to present and defend your ideas
Customer-focused self-starter with high levels of initiative, commitment, energy, and comfort working in dynamic environments alongside a distributed, worldwide team
Bachelor’s degree, preferably in computer science or engineering
Technical certifications, such as CCNA, CCNP, CCIE, or other, demonstrating knowledge in areas such as networking, CloudOps, DevOps, and automation
Knowledge of Python, or other programming languages, is a plus
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
This job is no longer accepting applications
See open jobs at Cisco.See open jobs similar to "Product Solutions Architect" Storyboard.