As a Sr Tax & Compliance Analyst, you will support Avalara's Premium Managed Returns service for customers with complex sales and use tax compliance requirements. Reporting to the Lead Tax Compliance, you will oversee a portfolio of premium customer accounts and ensure accurate, timely filings across multiple jurisdictions. You will help customers navigate complex compliance situations while building trusted relationships and delivering a high-quality service experience. You will also use AI-enabled tools and process improvements to increase efficiency and accuracy. This is an onsite role based in Pune, India. #LI-Onsite

• You will oversee the end-to-end filing lifecycle for Premium customers, including the preparation, review, and submission of multi-jurisdictional sales and use tax returns

• Be the primary customer contact, offering solutions while managing complex compliance scenarios, reconciliations, data validation and jurisdiction-specific requirements

• You will resolve notices and compliance inquiries while improving turnaround times and reducing escalations

• Lead customer onboarding and data validation to provide a smooth transition into managed services

• Improve filing quality by strengthening validation controls, reducing rework, and addressing process gaps

• Partner with other teams to resolve operational issues and lead process improvements

• Be an expert for complex compliance matters while supporting team development and knowledge sharing

• Use AI-enabled tools to improve validation, notice research, customer communications, reporting and workflow management

• Master's degree in Accounting, Finance, Taxation, or a related field and 3–5 years of sales and use tax compliance experience

• Experience managing multi-jurisdictional filings and complex compliance scenarios.

• Experience serving as the primary contact for customers and tax compliance processes, notice resolution.

• Advanced Microsoft Excel skills using AI tools to improve efficiency, accuracy or scalability.

AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability.

• You’ll bring experience using AI and AI-related technologies, ready to thrive here.

• You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.

• You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.