The Senior Product Solution Engineer (Sr. PSE) plays a critical role in winning complex deals throughout the sales cycle. You will be a trusted advisor to prospects, partners, and customers—translating challenges into scalable solutions powered by Avalara.
You will sit at the intersection of AI, tax expertise, and enterprise technology. You won't just explain solutions—you'll demonstrate how intelligent automation is reshaping global tax and compliance.
You will report to the Director, Product Solution Engineering. You can work remotely.
What Your Responsibilities Will Be
Lead with AI—internally and externally
AI is core to how we operate and how we sell. PSEs use tools like ChatGPT, Glean, and n8n to refine workflows, accelerate discovery, and enhance solution design. Just as importantly, you'll bring Avalara's AI capabilities to life for customers—showing how agentic tax and compliance solutions promote efficiency, accuracy, and strategic advantage.
Technical wins in the sales cycle
You will be the technical authority across Avalara's platform, guiding prospects from discovery through solution validation. You'll architect and deliver compelling demonstrations, design proof-of-concepts, and explain value.
Translate complexity into clarity
From global tax determination to document management and compliance, you'll simplify scenarios into clear, business-relevant narratives that resonate with both technical and non-technical audiences.
Operate across a broad solution and technology landscape
Support a portfolio of 15+ Avalara solutions spanning global tax, compliance, and regulatory requirements. Engage with enterprise systems including ERP, CRM, eCommerce, and POS platforms—bringing value with ecosystems like NetSuite, Microsoft Dynamics 365, Sage, Epicor, and Salesforce.
Shape the future of our products
Partner with Product and Content teams to ensure customer insights directly influence roadmap decisions.
Represent Avalara in the market
Be a specialist and promoter at webinars, conferences, and industry events.
What You'll Need to be Successful
- 10+ years of experience in tax, technology, or solution engineering role
- Fluency in AI tools
- Expertise in tax scenarios and associated requirements
- Experience simplifying complex concepts for diverse audiences
- Hands-on experience configuring and demonstrating Avalara solutions (e.g., AvaTax, ECM, MRS), including building proof-of-concepts
- Experience with enterprise systems (ERP, CRM, eCommerce, POS) and how they are used in real-world operations
- Familiarity with MCPs and APIs
#LI-Remote
Avalara is an AI-first Company
AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability.
You’ll bring experience using AI and AI-related technologies, ready to thrive here.
You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.
How We'll Take Care of You
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
What You Need To Know About Avalara
We’re defining the relationship between tax and tech.
We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.
We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.
We’re An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.