The Channel Solution Engineer provides enablement(technical, functional, and presales skills) to Avalara Value Added Partners. Understanding how to develop trust and creating at senior levels with IT, Tax and other business leaders. Conduct needs analysis for targeted demonstrations, uncover potential objections, and help define the competitive landscape. Presales must deliver product presentations, integration demonstrations, technical deep dives, follow-up calls, one-off demonstrations with the intent to educate while working with Professional Services to create the "complete solution". You will have experience solving complex problems, answer prospects' and team members' detailed product questions, prepare and perform detailed product demonstrations. You will report to the Indirect Sales Director.

This is a remote opportunity. #LI-Remote

• Coach the Presales Engineers team, on an ongoing basis.
• Build solid relationships with Avalara Value Added Partner's presales professionals.
• Explain Avalara Brazil solution portfolio to partners' presales.
• Explain and rehearse with partners how to deliver Avalara product demonstrations.
• Explain how to perform an assessment for a given client using Avalara assessment framework.
• Explain which parameters are necessary to define pricing structure for a deal.
• Show how to answer one-off questions from prospects and customers.
• Provide functional and technical enablement to get issues resolved.
• Explain to Avalara Value added partners professionals their role in assisting sales team to prepare to commercial and services proposals, by delivering a clear statement of work.
• Achieve client satisfaction.
• Work with Product Management organization to enhance solution offering and provide feedback and direction from the field.
• Provide guidance on partner presales performance management and development.
• Assist Indirect Sales leader to build an understanding Partner Presales performance is evolving (partner presales evaluation).

• 3+ years of experience in Brazilian Tax.
• Experience with Brazilian Tax Solutions from different competitors. Experience of pre-sales supporting complex sales engagement. Experienced in ERP or other platforms (e-Commerce, Billing, etc.) experience.
• Implementation and Consultancy experience.
• Convey tax, functional, and technical messages to a 'common person'.
• Being able to capture the essence of question, dig to get more information.
• Work with platform partners (e.g., SAP, Oracle, NetSuite, Microsoft Dynamics, others) whenever required.
• Resolve complex pre-sales technical problems, working with field sales personnel.
• Present technical concepts in clear manner to customers through demos and proposals.

AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability.

• You’ll bring experience using AI and AI-related technologies, ready to thrive here.

• You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.

• You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.