We're looking for an enthusiastic Associate Analyst to join Avalara's Managed Implementation team. You will focus on assisting customers with onboarding and product implementation. You'll gain hands-on experience with Avalara's tax compliance solutions while working in a collaborative.

Roles and Responsibilities:

• Support planning and execution of client implementations.
• Configure solutions based on customer requirements.
• Coordinate between our teams and clients for smooth delivery.
• Troubleshoot and resolve basic issues, escalating when needed.
• Help with customer training on Avalara products and integrations.
• Provide support during customer onboarding.
• Maintain project documentation and status updates.

Qualifications

• Bachelor's degree (BCA., B.Tech) or equivalent.
• 0.6 – 2 years' experience in software implementation / support (ERP knowledge).
• We are looking for good knowledge in MS Office
• Willingness to work in night shifts (5:30 pm onwards).
• Location: Pune (Viman Nagar)

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.