Avalara is an AI-first company. We expect every engineer, manager, and to leverage AI to enhance productivity, quality, innovation, and customer value. AI is embedded in our workflows, and products — and success at Avalara requires embracing AI as an essential capability, not an optional too.

As a Director of Engineering, you will lead the technical strategy for Avalara's customer onboarding experience. Your mission is to make it as seamless and efficient as possible for customers to go live with Avalara products,.

You will lead multiple engineering teams focused on building self-service onboarding workflows, intelligent configuration tools, and scalable integration infrastructure. We are looking for close collaboration with the go-live operations team, product, design, and customer success — ensuring that technology and process work hand in hand to deliver a world-class onboarding journey.

You'll help shape the engineering organization, influence product strategy, and build systems that power the next generation of Avalara's self-serve onboarding.

You'll report to the VP, Engineering.

• Drive Go-Live Product Experience
• Define and deliver the engineering roadmap for onboarding and configuration flows across Avalara's products.
• Partner Across departments
• Collaborate deeply with the go-live operations team to identify onboarding pain points, validate technical solutions, and build tools that reduce manual touchpoints.
• Lead Engineering Teams
• Lead and scale multiple engineering teams, promoting high standards in system design, software quality, and team performance.
• Recruit Top-Tier Talent
• Attract, hire, and retain exceptional engineering talent. Foster a culture of quality, inclusivity, and continuous learning.
• Customer-Centric Delivery
• Develop solutions that accelerate time to first value for Avalara customers — including guided setup, contextual help, data validation, and thoughtful defaults.
• Architecture & Operational Excellence
• Ensure systems are designed with scalability, reliability, security, and observability in mind. Establish engineering best practices and promote a culture of continuous improvement.
• Data-Driven Decision Making
• Leverage customer usage data, telemetry, and experimentation to inform engineering and product direction.

• Bachelor's degree in computer science or equivalent
• Requires 15+ years of software development experience and at least 8 years of leadership experience.
• Leadership, communication, and interpersonal skills.
• An ability to navigate complex technical challenges.
• Experience working on multiple cloud technologies.
• Experience delivering high-quality software projects.
• Familiarity with multiple authentications, authorization protocols, and application/Infra Security
• Expertise in front-end technologies such as React, TypeScript, modern component frameworks, and associated build/tooling ecosystems.
• Experience developing AI-first user experiences, including integrating with LLMs or building AI-driven guidance, recommendations, or automation.

#LI-Remote

This is a remote position.

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.