We are looking for a Sales Technology Specialist to join our team. You will optimize the sales technology stack to improve sales performance, improve processes, and drive operational efficiency. You will work with Revenue Operations and Sales to provide support for technology solutions that support the company. If you are passionate about technology and sales enablement, this is an excellent opportunity to improve a dynamic and growing organization.
What Your Responsibilities Will Be
Sales Technology Support:
Assist to maintain prospecting sales technologies, including Outreach, Gong, 6Sense, Gainsight, LinkedIn, ZoomInfo.
Ensure seamless data flow and operational efficiency between multiple systems, including the CRM.
Evaluate current sales technologies and provide recommendations for improvements for tool efficiency
Work with teams (e.g., marketing, customer service, IT) to align technology solutions with broader organisational goals and ensure data consistency across departments.
Data Analysis & Reporting:
Design insightful reports and dashboards to track sales performance, KPIs, and productivity metrics using tools like Salesforce and Power BI
Analyze sales data to provide applicable insights that help increase sales strategies, pipeline management, and conversion rates.
Monitor system usage and ensure that data integrity is maintained across sales platforms through regular audits
Provide recommendations for improving sales performance through technology, training, and better usage of current tools.
Process Optimization & Automation:
Identify areas for automation within the sales cycle, including lead generation, nurturing, and follow-up processes.
Work with sales leadership to define process workflows and implement tools to automate repetitive tasks, allowing the sales team to focus on high-value activities.
Improve sales workflows and ensure technology adoption by the sales team.
User Support & Training:
Be a contact for resolving issues related to sales technology tools and help troubleshoot
Develop user manuals, training resources, and best practices for technology usage.
Be a advocate for technology adoption, driving enthusiasm and commitment across the sales organization.
You will be reporting to Manager, Sales Operations
What You'll Need to be Successful
Bachelor’s degree in Business, Information Technology, Sales, Marketing, or a related field.
4+ years of experience in a sales operations, technology, or systems management role (preferably in sales technology or CRM).
Proficiency in CRM platforms (Salesforce, HubSpot) and sales prospecting tools.
Experience with data analysis tools (MS-Excel, Tableau, Power BI) and ability to create meaningful insights.
Experience in sales prospecting tools such as Outreach, Gong, Gainsight, 6Sense, LinkedIn Navigator and ZoomInfo
Knowledge of sales process, workflow optimization, and integration of sales technologies
#LI-Onsite
How We'll Take Care of You
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
Learn more about our benefits by region here: Avalara North America
What You Need To Know About Avalara
We’re Avalara. We’re defining the relationship between tax and tech.
We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business. Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.
We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.
We’ve been different from day one. Join us, and your career will be too.
We’re An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.