We’re hiring a Site Reliability Engineer to help build and maintain the backbone of Avalara’s SaaS platforms. As part of our global Reliability Engineering team, you’ll play a key role in ensuring the performance, availability, and observability of critical systems used by millions of users.

This role combines hands-on infrastructure expertise with modern SRE practices and the opportunity to contribute to the evolution of AI-powered operations. You’ll work closely with engineering and operations teams across regions to drive automation, improve incident response, and proactively detect issues using data and machine learning.

• Own the reliability and performance of production systems across multiple environments and multiple clouds (AWS, GCP, OCI).
• Use AI/ML-driven tools and automation to improve observability and incident response.
• Collaborate with development teams on CI/CD pipelines, infrastructure deployments, and secure practices.
• Perform root cause analysis, drive postmortems, and reduce recurring incidents.
• Contribute to compliance and security initiatives (SOX, SOC2, ISO 27001, access and controls).
• Participate in a global on-call rotation and knowledge-sharing culture.

• 5+ years in SRE, DevOps, or infrastructure engineering roles.
• Expertise with AWS (GCP or OCI is a plus), AWS Certified Solutions Architect Associate or equivalent
• Strong scripting/programming skills (Python, Go, Bash, or similar)
• Experience with infrastructure as code (Terraform, CloudFormation, Pulumi).
• Proficiency in Linux environments, containers (Docker/Kubernetes), and CI/CD workflows.
• Strong written and verbal communications skills to support world wide collaboration.

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

Learn more about our benefits by region here: Avalara North America

We’re Avalara. We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business. Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.

We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.