Avalara is looking for a Partner Implementation Manager (PIM) to join our Avalara for Accountants (A4A) team. You’ll deliver a smooth, onboarding experience for accounting firms that purchase Avalara products through the A4A program.
As a PIM, you’ll work directly with firm partners to ensure successful implementation of Avalara’s solutions. While the primary focus is enabling firms to manage and file sales and use tax returns, the scope may include additional services such as license and registration management, document handling, and more as the A4A product suite expands.
What Your Responsibilities Will Be
What You'll Do:
Lead the onboarding and implementation process for new A4A partners
Guide accounting firms through product setup and best practices
Ensure successful adoption of Avalara tools through training and support activities
Collaborate to address partner needs and drive success
Stay informed on new features and offerings within the A4A platform
Work with ownership and urgency to ensure success within filing deadlines
The role will be reporting to Director, Partner Management.
What You'll Need to be Successful
What We're Looking For:
3+ years of experience in implementation, onboarding, or client success roles
With an emphasis on building relationships and trust
Understanding of indirect tax compliance, especially returns prep and filing
Familiarity with accounting firms or tax compliance is a plus
Success traits of Ownership and Urgency
Ability to thrive in a fast-paced, evolving environment
#LI-Onsite
How We'll Take Care of You
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
Learn more about our benefits by region here: Avalara North America
What You Need To Know About Avalara
We’re Avalara. We’re defining the relationship between tax and tech.
We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business. Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.
We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.
We’ve been different from day one. Join us, and your career will be too.
We’re An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.