We are looking for a strong professional who will report to the Lead/Manager and can work directly with Customers for validating completeness of Returns Customer during the on-boarding process prior to hand-off to Compliance for their first filing.

#LI-Onsite (Pune)

• You will onboard customers to the Sales & Use Tax Returns platform for compliance management (monthly, quarterly, semi-annual, annual).
• You will set up returns for periodic filing by connecting with customers.
• You will validate return setups using a checklist.
• You will notify customers of missing or incorrect information and assist with updates.
• You will complete validation before the filing/locking period for Compliance hand-off.
• You will communicate with GoLive, Customer Account Managers, and Compliance teams to resolve issues and improve satisfaction.
• You will update internal systems, including CRM and project management tools.
• You will prioritize tasks, maintain work quality, and ensure effective communication with teams while adhering to company policies.

• Education: Bachelor's in Commerce, Science, or Master's in Finance/Business Administration.
• Technical Skills (Must-Have): Experience with Microsoft Office (Word, Excel, Outlook).
• Good-to-Have: Knowledge of Sales & Use Tax, CRM software (Salesforce), scheduling tools (Zoom), tracking tools (Jira/Confluence), and onsite team experience.
• Soft Skills (Must-Have): Excellent English, team player, professional communication, adaptability, and problem-solving skills.
• Good-to-Have: Experience with product-based companies and SaaS solutions.
• Working Conditions: Willingness to work in US Pacific time zone and weekends if required.

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

Learn more about our benefits by region here: Avalara North America

We’re Avalara. We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business. Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.

We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.