The Director of Internal Communications will be highly experienced in employee-related and people manager communications in North America and, ideally, across India, Europe, and Brazil. This individual is a hands-on leader who can provide strategic counsel to senior executives as well as lean into the day-to-day internal communications tasks and coach a team of direct reports. The Director will possess deep experience in a variety of issues management and people-related organizational announcements and have the proven ability to not only create communications plans from scratch but also program manage a comprehensive global internal communications calendar at a high-growth technology company, where change is constant. This leader will also mentor, manage, and grow a team of talented internal communicators. This strategic position will report to the company’s Senior Director of Corporate Communications. This role will work closely with the Chief People Officer (CPO) and every senior leader within Avalara’s People and Culture (P&C) organization. The Director and their team will draft, edit, and distribute internally facing communications for business related news as well as HR initiatives including career development, regional and global compensation and benefits programs, performance management, rewards and recognition, onboarding, employee engagement, diversity, and others. Additionally, the successful candidate will play a critical role in helping to positively influence employee sentiment and deliver engaging digital employee communications by managing our intranet, what we call the Grove, and supporting content creation and promotion of monthly and annual internal meetings and regional town halls.

• Support strategic communications for the Chief People Officer (CPO) and senior leaders within the Avalara People and Culture (P&C) organization, spanning internal and external media channels.
• Create and program manage a global internal communications strategy, messaging and collateral (written and visual) for employee and people manager communications at Avalara, helping to positively influence employee sentiment.
• Host and support critical internal stakeholder meetings to drive alignment, present plans and timelines, and gain agreement. This includes orchestrating and attending HR-related meetings, leadership team meetings, and more.
• Serve as trusted strategic communications counsel to P&C leaders and senior people managers across the company, collaborating with Avalara’s Corporate Communications team on a coordinated approach, annual communications plan, and related messaging and materials.
• Partner with Talent Acquisition and Marketing teams in updating and implementing a global employer brand narrative that is tailored to specific geographies.
• Partner with the HR leadership team and regional HR and leadership teams to develop a cohesive global calendar and communications strategies for key HR initiatives.
• Review all communications materials created by the internal communications team members.
• In partnership with HR business partners, supervise communications to people managers while advancing our capabilities to reach this critical audience and convert them into communicators.
• Align to a global strategy, corporate messaging, and standards for all written and visual communications with Avalara’s Corporate Communications, Brand, and Marketing teams.
• Participate as needed in crisis management training exercises and provide communications support and counsel whenever urgent employee-related issues arise.

• 15+ years of relevant internal communications experience at technology company managing a team of direct reports; strong preference for those who specifically worked with HR teams in North America, India, Europe, and Brazil
• Preference for candidates in the Eastern Time Zone
• Must have deep issues management and people-related organizational announcements experience and expertise
• Strong technical skills for internal material development programs (MS Office – Outlook, Word, Excel, PowerPoint, and others) and communications platforms (Slack, Zoom, Teams, etc.)
• Strong executive presence and negotiation skills
• Extreme attention to detail, time management, organization skills
• Excellent planning, project management, prioritization, and presentation skills
• Must have a positive and flexible attitude for working in a fast-paced environment and be able to build strong relationships across various departments and functions
• Must be willing to travel to Avalara’s global offices, as requested
  
  

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

Flexible hybrid working
We support hybrid work and flexible schedules for our employees.

Learn more about our benefits by region here: https://careers.avalara.com/

We’re Avalara. We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year.

Last year, we became a billion-dollar business, and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.

We’ve been different from day one. Join us, and your career will be too.

EEO Statement

We’re an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.