Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

We’re looking for a proactive and detail-oriented Email Marketing Coordinator to join our team. This role is focused on the day-to-day execution of email campaigns — from building and QA’ing to scheduling and performance tracking. You’ll play a key role in getting our emails out the door efficiently, accurately, and on brand.

This is a great opportunity for someone early in their career who is passionate about marketing operations and wants to learn the ins and outs of high-volume email production in a fast-paced team.

What You’ll Learn:

• Best practices for email marketing, QA, and production
• How to use industry tools like Litmus, and enterprise ESPs like Marketo and Ipost
• Hands-on exposure to accessibility standards (WCAG), segmentation, and dynamic content
• Real-world experience collaborating with creative, technical, and strategic growth teams

What You'll Do:

• Build, test, and schedule daily email campaigns using our email marketing platform Marketo, and Ipost
• Apply audience segmentation and ensure correct targeting for each campaign
• Perform rigorous QA checks to ensure emails render correctly across devices and clients
• Collaborate with design, copy, and CRM teams to ensure all assets are ready and correct
• Maintain the email campaign calendar and ensure timely execution
• Track and report on performance metrics (open, click, bounce, unsubscribe rates)
• Support with A/B testing, UTM tagging, and campaign tagging
• Assist in list uploads, suppression handling, and database maintenance

What You Have:

• 1–2 years of experience in email marketing, digital marketing, or campaign coordination (internships welcome)
• Familiarity with email platforms (e.g., Mailchimp, Marketo, Salesforce Marketing Cloud, HubSpot)
• HTML/CSS and SQL
• Detail-oriented with a strong focus on accuracy and deadlines
• Basic understanding of marketing metrics and reporting
• Comfortable working with spreadsheets (e.g., Excel or Google Sheets)
• Excellent communication and organizational skills
• Willingness to learn and grow in a fast-moving environment

Benefits:

• Hybrid, Casual work environment
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Technology StipenedPrimary Caregiver LeaveMental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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